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​Giving Staffing a Good Name

A Voice from Out of the Past Highly Recommends Stambush
Fred and I recently received an email from a former employee who is now a manager. I thought you would be interested in this person’s view of Stambush. I hope it gives everybody pride and confidence in Stambush as well as a desire to do everything in our power to maintain or even enhance our good reputation.

Remember: one undesirable moment can ruin it for everybody. Also, please note that I changed some of the wording to keep this person’s email confidential.

Hi Fred, This is XYZ, a former Stambush employee back in 2001/2002. I had a great work experience with Stambush before moving to ABC. Now, I’m back in the Houston area… The reason I am contacting you and Scott is because we recently had a contract here at DEFG Medical FACILITY and we are not happy with her work ethic or her contract company. So, during our manager’s meeting, another manager and I mentioned Stambush to our Director. We are currently looking for a contract to start as soon as the paperwork is approved…I highly recommend using Stambush. Please do what you can to provide us with a well-qualified person.

Please say hi to Tricia for me.

Your Welcome Aboard Letter Regarding the Way We Schedule - Another Reason Why We Come So Highly Recommended

Stambush has the reputation it does for a variety of reasons. In essence, we have great people, but we also have great business practices. Nothing sums up one of our most important business practices better than Fred’s "Welcome Aboard" letter, especially the part about how we schedule you all. To keep us sharp, here is that part of Fred’s WELCOME ABOARD letter.

Oh, yes; I did emphasize some words that Fred did not.

Hello,
WELCOME ABOARD!
Thank you for joining Stambush Staffing. I would like to welcome you as part of our team of hardworking, knowledgeable, honest, ethical, flexible, caring and reliable therapy professionals.

Regarding the way we schedule, simply let us know the days that you would like to be placed, and we will do our very best to get you placed on those days. The only thing we ask is please be available. We will first confirm you with the facility, based on the guidelines you've given us (on your application during your interview). Then we will call you to let you know that you are confirmed. We will not check with you before we confirm because you've already given us your guidelines. The only instance we will call you first is if we have questions regarding the distance or the type of facility. So it is very important to check with us FIRST before making other commitments on the days that you've asked us to find you work. Moreover, if for any reason you are not placed one day, there is a strong possibility that you may get a call in the morning. Since we are Houston’s most reliable staffing agency, we often get calls in the morning when our customer’s staff call in sick. Therefore, if you do not want to be called in the morning or if you’d rather not work that day, please let us know ahead of time.

We require 1 month notice (via email) for any time off you would like to take. This will allow us 2 weeks to find coverage and if we do not get coverage within the first 2 weeks, it will allow us to give the facility 2 weeks’ notice so they can call another agency or their PRN staff. We also require one month notice if you decide to resign.

Furthermore, it is our job to get you the work, but once you’ve been placed at a facility it is your job to make a good impression, so the facility will ask for you back.

To read the full version of Fred’s Welcome Aboard letter, please click here. <NTL>